Shipping & Returns

SHIPPING POLICY

Chemsavers offers chemicals to both commercial and residential addresses. Some restrictions apply. Items with SKU numbers are drop shipped to commerical facilities and drop shipped to us for residential customers. We will then drop ship to the residence for an addtional shipping fee.

For Bulk products you may call for pricing or use the Request a Quote Form.

Combined shipping will save you money. Everything is packaged together that is compatible to reduce your shipping costs. Compatibility must conform to the Federal DOT Regulations 49CFR Parts 100-185 or IATA.

International shipping is offered to commercial and educational facilities on a case by case basis.  Please note that there are restrictions on some products, and some products are not permitted to ship outside the US. Please use the Request a Quote Form for faster service.

We ship to the lower 48 states. For non-regulated shipping items we can offer ground shipping to Alaska, Hawaii and Canada if service is available in your area. Please use the Request a Quote Form for faster service.

RETURN POLICY

Returns are accepted 14 days from date of shipment only if the bottle has not been opened. Furthermore, the labeling and packaging must be in its original condition. If the bottle has been opened it is exempt from being returned. All returns must be authorized by Chemsavers. There is a 25% restocking fee for returns plus the price for the return shipping charges. Refunds will not be granted if returned without prior authorization from Chemsavers. Refunds will not be granted if shipments are refused at the time of delivery. Refunds and returns are not permitted on hazardous shipments that require hazardous material shipping papers (hazmat). UPS policy does not allow them to return a hazmat package. Please note that we nor our manufacturers guarantee our products will work for any application. We guarantee the quality of our products by providing a Certificate of Analysis upon request. We will be happy to answer any questions regarding our products prior to ordering to prevent a return situation for you. We have a chemist on staff and our sales team is knowledgeable regarding the general questions about a chemical so please don't hesitate to give us a call.

If your product was damaged upon delivery, please call or e-mail for further instructions.

×
×